Refund policy

Return & Refund Policy

All Sales Are Final

Due to the nature of our products, all sales are final. We do not accept returns or offer refunds for change of mind, incorrect orders placed by the customer, or any other reason outside of a fault or error on our part.

Damaged, Faulty or Missing Items

We take quality seriously. Please inspect your order upon reception and contact us immediately if your item arrives damaged, faulty, or if an item is missing from your order.

If your order qualifies, we will arrange a reship of the affected item(s) at no additional cost to you. We may ask for photo evidence of the issue before processing a reship.

How to Contact Us

For all damaged, faulty, or missing item enquiries, please reach out to us at contact@peptideparadiseau.com. Include your order number and a description of the issue so we can resolve it as quickly as possible.

Please note that Peptide Paradise reserves the right to assess each claim on a case-by-case basis.